A letter to our amazing patients:
The New Normal in Dentistry,
2020 Over the last 5 weeks our office has remained open providing care for patients with dental emergencies. As we navigate the impact of the coronavirus pandemic, there is a lot to process— physically, mentally, professionally, and financially.
In accordance with the CDC, we are at the forefront in establishing a new dental standard of care, becoming a leader in advancing health in these new times.
We have focused on creating a “clean environment” and in addition to our standard sterilization processes, each operatory has been modernized to include a medical grade air purification system and UV-C lights.
These systems will remove pollutants, bio-aerosols, and bacteria from the air while UV-C lights kill residual bacteria and viruses. Our care coordinators are dedicated to your safety and leading this new standard of care. We are here to answer any questions you have!
A clean mouth is important to your overall health, and we are looking forward to seeing you again!
-Your Luxe Smile Family
Here’s a little more information about how we’re providing 5-star care in a safe, sterile environment:
COVID Concierge: Our staff will escort you from your vehicle directly to your dental suite, after providing hand sanitizer, show covers, and a quick forehead scan!
Touch-less Experience: All paperwork will be filled out online, prior to your visit, and we’ve temporarily removed items like magazines, beverage bar, pens, toys etc from our office. You’ll also be able to easily pay your bill through an online link.
Team training and Cleanliness Certification: Our doctors and staff have gone above and beyond tocomplete training on CDC guidelines, safety protocols, and sterilization procedures. You’ll see theircertificates up throughout the office when you visit!
PPE:You’ll see us wearing N95 masks, gowns, gloves, and surgical caps. While this may look a little “scary”, don’t worry! We’re wearing our smiles under the additional protection, and simply want to make sure we’re taking every precaution we can for the safety of our patients!
Operatory Equipment: Our dental suites have some slick new upgrades! In each room, you’ll find a HEPA air filter and UV light, and additional equipment being used to reduce aerosols created during dental procedures (in layman’s terms, we are purifying the air and removing bacteria and viruses!)
Additional Cleaning Measures: While our patients are already used to a sparkling clean office, we want you to know that every day our office is being deep cleaned by a cleaning crew, and everything is wiped down and sanitized. Our office is brought up to a biologically certified level of sterilization before the start of each day.
We Love Our Patients!
Thankfully, the feeling is mutual.
"First time at the dentist in quite sometime. Amy, the hygienist made me feel comfortable and explained everything she was doing, thoroughly. I was impressed by all the new technology inside this office. Everyone was super friendly. I look forward to going back in 6 months!!"
"Dr. Sarah is a great communicator and gently let me know what’s he was doing at each step and what she needed from me. Tanya is very knowledgeable an we all had fun “discussing” (hard to do when you’re a patient) the Pats AFC game and dance music. Always tons of fun when I’m at Luxe Smile!"
"My son Sean loved his visit. Amy was so good with him. Harry said that his visit was great and everything was explained in detail with what he needed to do. Everyone there was so pleasant to deal with. Highly recommend for anyone who has a child with special needs."
"Greatest dental experience ever! Amy was so thorough , explaining everything. Reviewed my xrays , again explaining every detail she was noticing about my gums/teeth . Dr Will is easy to talk to & seems to be very professional. Extremely satisfied."